They say that the customer is always right. I guess whoever first said that was a customer. So they must be right. I have worked in retailing for the best part of 30 years. Rather inevitably I guess as I come from a line of retailers. Although in those days they were called shopkeepers.
Tag: customer service
India – Courtesy, Commerce and Colour
India seemed calmer than normal. This was my fifth visit so maybe the anaesthetic is beginning to kick-in. Or maybe in the cooler days of February it is less frenetic. Or maybe it was because people were celebrating Holi rather than working.
Unwrapping The World 